BEST PRACTICE ITEM NO. 4
Establish positive relationships with all advisees, maintain a high degree of professionalism, be accessible and take pride in your role as an academic advisor.

Communicate

  • Establish Canvas Advising Shell and invite all advisees to join; include links to appropriate resources and needed forms; push announcements and updates to advisees through the Canvas Advising Shell
  • Maintain posted office hours and advising appointments
  • Utilize an online scheduling system for advising appointments (link to instructions)
  • Notify students if you need to cancel or reschedule
  • Be flexible with meeting modalities for students that may find it difficult to meet in a traditional manner
  • Recognize advisees and strive to call them by preferred first name
  • Be accessible to students and punctual in returning messages (within one business day); being quick to respond to their needs, even when it may be inconvenient to you, goes a long way
  • Maintain regular contact with all advisees
    • Email advisees or selected groups
    • Schedule regular meetings with all advisees (once a semester, minimum)
      • Schedule frequent meetings with advisees who are having academic difficulties
  • Maintain up-to-date advising notes in Griffon GPS; this benefits the advisor, the advisee, and any other University representative working with the student
  • Be very honest and up front with your advisees, even when it is not the most comfortable conversation to have; if a student is not doing well in a course, then they need to know the consequences for not doing well; discuss how this can affect their GPA, as well as potential long-range consequences to their career goals and financial impact

Educate

  • Educate students about the advisor and advisee roles/responsibilities (use an Academic Advising Syllabus) – Example 1Example 2,
    Example 3Example 4
  • Show an interest in students’ academic and professional advisement needs
    • Be mindful of first generation college students that come from families unfamiliar with the higher education system
    • Be mindful of students with disabilities that may require extra patience, time and understanding from the advisor

Connect

  • Consult with and make appropriate referrals to University personnel when an advisee’s needs extend beyond professional experience and training
  • Maintain a positive attitude regarding department and University colleagues and programs
  • Maintain confidentiality per FERPA guidelines
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